Shipping and Returns
• All sea moss gel orders are shipped on Mondays, Tuesdays, and Wednesdays to ensure that orders do not sit in a warehouse or shipping facility over the weekend.
• We use insulated packaging and dry ice packs to keep perishable products
fresh during transit.
• Shipping rates will vary based on final destination and package weight. Shipping will be calculated using the USPS tool based on the shipping address provided. Most orders average shipping cost between $16-18. Final invoice will be sent after shipping calculation has been added.
• Due to sea moss gel being perishable, We only ship to addresses within the contiguous United States.
• We offer shipping via ups, usps and fed ex priority (2-3 day shipping) Your shipping method will be chosen based on location and order.
• We do not offer international shipping at this time.
• We are not responsible for delays in transit due to weather or other unforeseen circumstances. If your order is delayed from your postal carrier, please feel free to reach out to them to locate the package. If your package continues to delay, feel free to reach out to us so we can help come up with a solution.
• If you have any special shipping requests or needs, please contact us and we will do our best to accommodate them.
CONTACT US
TELEPHONE NUMBER
336-934-0971
One of our team members will get back to you within 12 hours.
Business Hours: Monday through Friday (9am-5pm)
Mocksville, NC